Building the future of work with Google Workspace

Since Google launched Google Workspace, they heard from many of our customers—from global enterprises to small businesses—about the new ways they’re connecting, creating, and collaborating, often across living rooms, time zones, and continents. This response propels Google on their mission to build for the future with a solution that’s flexible, helpful, and inspires innovation.

Today, we’re excited to announce new innovations in Google Workspace that will further empower all the ways work happens—and deepen its impact—in an ever-changing world. These updates include a frontline worker solution, a set of features to help people find more time and focus, and powerful tools for strengthening collaboration.

New ways to help businesses make an impact in changing times

Today, we’re announcing new tools and features to help people make the most of their time, collaborate equally, and deliver more impact. We’re also announcing new security tools with Assured Controls and expanded Data Regions coverage. Assured Controls will allow customers to make decisions about how to control provider access, while expanded Data Regions coverage helps customers choose where their data is geographically located at rest.

Enabling collaboration equity on the frontlines

From nurses to grocery store associates to warehouse employees, essential frontline workers have played a crucial and often heroic role during the pandemic. Despite their importance, those on the frontlines seldom have access to the same collaboration and communication tools that keep knowledge workers informed and connected. As a result, frontline workers often resort to their own personal devices and apps to get the information they need, when they need it. 

In the coming weeks, Google will be launching Google Workspace Frontline with these challenges in mind. This will open up communication and collaboration channels between frontline workers and corporate teams in a way that’s safe and secure. Workspace Frontline is a custom solution that includes communication and collaboration apps like Gmail, Chat, Docs, Drive, and more, as well as business-grade support and security features like advanced endpoint management that help keep a company’s data secure. 

Google also made it easier for business teams to build custom AppSheet apps directly from Google Sheets and Drive, so that frontline workers can digitize and streamline their work, whether it’s collecting data in the field, reporting safety risks, or managing customer requests. By closing the gap between the frontline and the corporate team, Google are giving frontline workers secure access, on any device, to the information they need to be at their best.

Managing time and attention

To help people save valuable time, we’re excited to share that using Google Workspace with Google Assistant is now generally available. You can ask Google what’s next on your work calendar, to quickly join meetings, or to send a message. Google Assistant is currently available for Google Workspace on supported mobile devices and is in beta for smart speakers and Smart Displays, like Nest Hub Max. Google Workspace customers can learn how to enable this feature for their users here.

Elsewhere on the time management front, a key trend we’re seeing in today’s workforce is the juggling of professional and personal responsibilities, with many employees now working in “sprints,” like two- to four-hour blocks of time instead of the traditional workday. As more businesses embrace a flexible, hybrid model, we expect this trend to continue, and we’ll all need tools to help us achieve better work-life balance and make the best use of our time.

In the coming weeks, Google releasing an integrated set of features in Google Workspace that help people easily share their work hours and location, while also finding more time to focus on what matters most. Features like segmentable working hours, recurring out-of-office entries, and location indicators let employees share their availability and location with their colleagues. Meanwhile, a new event type—Focus Time—lets people minimize distractions by limiting notifications during these event windows. All these availability and location indicators will show up seamlessly across Google Workspace, as teams engage with Calendar, Meet, Chat, and Gmail. We’ll also be delivering Time Insights to Google Workspace users (visible to the employee only, not their manager), so that employees can assess how they’re spending their time against their own priorities.


Strengthening collaboration equity for all
Ever since Google pioneered real-time document editing fifteen years ago, collaboration has been a cornerstone for Google Workspace. In the coming months, Google will make collaboration more equitable and accessible in a number of ways. First, Google are creating second-screen experiences in Google Meet for those using a mix of devices to host their meetings, like Google Meet hardware for those in conference rooms and Nest Hub Max for those at home. With new second-screen capabilities, people can present and fully participate in the Google Meet experience, including with chat, polls, and Q&As, from any device, no matter where they are.


And specifically for those joining meetings from their mobile devices, Google are making it easier to have a bigger impact on a smaller screen. Google are rolling out mobile tile view so you can see more people at once, while split-screen and picture-in-picture support on Meet mobile will help you seamlessly chat or browse your Gmail without missing the visual thread of a meeting. Mobile support for background replace, Q&A, and polls will also help you stay productive and connected on the go.


Live streams will also become more powerful and inclusive in Google Workspace with the addition of Q&A, polls, and live captions (in English, Spanish, German, Portuguese, and French). And Google recognize how organizations are connecting across different groups of people, Google are also enabling live streaming across multiple Google Workspace domains within the same organization. 

Building the future of work—together
If there’s a mantra that captures the last year of work, it might be “flexibility in the face of change.” It’s how our customers and our own employees have bridged the physical distances to continue making an impact in a rapidly changing world. As work continues to evolve for all of us, Google Workspace is committed to providing a solution that’s flexible, helpful, and that fuels innovation. Google are also committed to enabling collaboration equity wherever and however they can.